Reading And Reading Processes

Reading And Reading Processes 1.2 Definition of Reading and Reading Processes It is hardly possible to carry out, or even read, a research on reading without an understanding of the word reading and the processes involved in it, and the present study is no exception. Reading plays such an essential role in educational settings that it has been defined as the most important academic language skill (Grabe Stoller, 2002). It is a psycholinguistic receptive process of written communication in that it starts with a linguistic surface representation encoded by a writer and ends with meaning that the reader constructs (Goodman, 1995). It is a process that involves the reader and the text in a dynamic and complex interaction in which a mental representation is constructed based on the meaning signaled by the writer and the readers goals and interests (Rumelhart, 1985; Stanovich, 1980). What is meant by the process is reading proper, i.e. the interaction between a text and a reader (Alderson, 2000, p. 3). In this process, what the readers do is look at print, decode the written words on the page, and determine their meanings and their relationships. The readers also think about what they are reading, what it means to them, how it relates to other things they have read before and to things they already know. Different readers will develop different understandings of what a text means. This is partly because a text does not contain meaning which has to be detected by a proficient reader as the product of reading. The product of the reading process is comprehension (Barry Lazarte, 1995). There may be as many different reading products as there are different readers. This is because readers may differ in their experiences and knowledge. In order for the reading product to be attained, readers employ two different approaches while engaged in the reading process (Nuttall, 2005), namely the bottom-up and the top-down approaches. Bottom-up, or data-driven, approaches are serial models (Alderson, 2000, p.16), where the reader begins with printed words, recognizes graphic stimuli, decodes them to sound, recognizes words and decodes meanings. According to Grabe and Stoller (2002), the bottom-up model suggests that reading follows a mechanical pattern in which the reader creates a piece-by-piece mental translation of the information in the text, with little reference from the readers own background knowledge. Top-down, or conceptually driven, processing is a complementary method of processing written text in which readers draw on their intelligence and experience to understand a text (Nuttall, 2005). According to the top-down model of the reading process, what the reader already knows is thought to determine in large part what s/he will be able to comprehend (Alvermann Phelps, 1998). The top-down model assumes that comprehending begins when a reader has access to appropriate background experiences and knowledge to make sense of the print. In other words, unlike the bottom-up model, the top-down model proposes that the reader makes educated guesses to predict the meaning of the print. As a matter of fact, what is emphasized in top-down processing, according to Alderson (2000), is the knowledge that a reader brings to text. This model is based on schema theory, which accounts for the acquisition of knowledge and the interpretation of text through the activation of schemata: networks of information stored in the brain which act as filters for incoming information (Ausubel, 1968; Bartlett, 1932; Carrell, 1983a; Carrell, Devine Eskey, 1988; Hudson, 1982). In this view, readers activate what they consider to be relevant existing schemata and map incoming information onto them. To the extent that these schemata are relevant, reading is successful. Nevertheless, neither the bottom-up nor the top-down approach, per se, is an adequate characterization of the reading process (Alderson, 2000). What readers need to employ while attending to texts is a combination of the two approaches, which, in Nuttalls words (2005), are used to complement each other. This inadequacy led to the introduction of a third approach, the interactive model. The interactive model of the reading process incorporates features of both the bottom-up and top-down models. In practice, a reader continually shifts from one focus to another, now adopting a top-down approach to predict the probable meaning, then moving to the bottom-up approach to check whether that is really what the writer says (Nuttall, 2005, p. 17). In this context, Alvermann and Phelps (1998) believe that the interactive model of reading process is a good descriptor of how students typically read their content area texts. They connect what they know about language, decoding, and vocabulary, or bottom-up skills, to their background experiences, prior knowledge, and familiarity with the topic being read, or top-down skills. Interestingly, these skills are compensatory to Stanovich (1980). He argues that when readers lack enough bottom-up skills, they may use top-down knowledge to compensate. Likewise, when they do not have enough background knowledge on the topic they are reading, they resort to their language skills to comprehend the text. Most of the current models of L2 reading comprehension, according to Nassaji (2007) are interactive in that L2 comprehension is considered to be a process consisting of both bottom-up and top-down processes. However, familiarity with reading models, alone, is not sufficient for the understanding of the factors involved in the reading process. Alongside the significance of the knowledge of the reading process, the importance of reading for ESL learners necessitates the understanding of the variables affecting a learners comprehension of texts. Research on reading variables has divided them into two major sections: factors within the reader, and aspects of the text to be read (Alderson, 2000). What is of focus in the present study is the former section, the reader variables. 1.4 Reader Variables Research has looked at the way readers themselves affect the reading process and product, and has investigated a number of different variables. Among them, two very important reader variables are topic familiarity (i.e. prior knowledge on topic), or background knowledge, (Bransford Johnson, 1972; Carrell, 1983a; Carrell Wise, 1998; Kintsch, 1992; Leeser, 2007; Moravcsik Kintsch, 1993; Nassaji, 2007; Young, 1991), and vocabulary knowledge (Alderson Urquhart, 1985; Anderson Freebody, 1983; Carrell, 1984; Koda, 1988, 2005; Qian, 1999). A definition of these variables seems indispensible to this research introduction. 1.4.1 Topic Familiarity Prior topic knowledge, and its influence on readers text comprehension is one of the variables being investigated in this study with regards to teachers intervention in the classroom. Therefore, an understanding of the concept seems essential for the reader. There is a substantial body of research in cognitive psychology supporting the idea that topic familiarity has a facilitative role in reading comprehension (e.g. Bransford Johnson, 1972; Kintsch, 1992; Moravacsik Kintsch, 1993). This role has been motivated through schema-based models of comprehension (e.g. Rumelhart. 1977, 1980) which posit that pre-existing schemata control comprehension. In other words, readers background knowledge contributes to their understanding of texts. When the term background knowledge is used, what is usually meant is a readers prior knowledge of the subject matter of the text. In this regard, Alvermann Phelps (1998) claim that What a person already knows about a topic is probably the single most i nfluential factor in what he or she will learn ( p. 168). The nature of the knowledge that readers have will influence not only what they remember of text, but also the product, i.e. their understanding of the text, and the way they process it (Bartlett, 1932; Carrell, 1984; Rumelhart, 1980; Alderson, 2000). The development of schema theory has attempted to account for the consistent finding that what readers know affects what they understand. Schemata are seen as interlocking mental structures representing readers knowledge (Alderson, 2000, p. 33). When readers process text, they integrate the new information from the text into their pre-existing knowledge or schemata. In addition, their schemata influence how they recognize information as well as how they store it (Carrell, 1983a). Researchers have distinguished different types of schemata, which will be discussed in detail in Chapter 2. Problems arise when a reader has no relevant schemata or an insufficient schema, if relevant schemata are not recalled, or if an existing schema is inconsistent with information in the text. Readers will often ignore ideas in a text that conflict with conventional real world knowledge (Alvermann, Smith, Readence, 1985). Students with reading difficulties appear to have particular trouble using their prior knowledge to modify misconceptions or to learn new information from reading (Holmes, 1983). Often, a reader who is struggling to understand a difficult text will follow isolated details in the text and as a result employ an inappropriate schema to fill in the gaps. A factor that has strong potential to affect readers comprehension, and can cause their misinterpretations is culture (Steffensen, Joag-Dev, and Anderson, 1979). Effects of cultural differences on reading recall, test scores and reading miscues have been consistently found in different studies (e.g., Carrell, 1984b; Dima ssi, 2006; Rice, 1980). This will be elaborated on in the next chapter. 1.4.2 Vocabulary Knowledge The second parameter that is probed in the study, the understanding of which is inevitable to the reader, is vocabulary knowledge. Successful comprehension is heavily dependent on knowledge of individual word meanings (Koda, 2005, p. 48). Research confirms a strong connection between readers vocabulary knowledge and their ability to understand what they read (Anderson Freebody, 1983; Davis, 1968; Koda, 2005; Qian, 1999). For example, Koda (2005) argues that there is a reciprocal relationship between word knowledge and comprehension. On the one hand vocabulary knowledge plays a crucial role in text understanding among both L1 and L2 readers, and on the other, vocabulary learning and processing are equally dependent on comprehension. She adds that the precise meaning of a particular word is determined in large part by the context in which it appears, and that this meaning is closely linked with readers real-life experience. However, in spite of overwhelming data available on their str ong connection there is little consensus as to the exact mutuality between the two (ibid.). While, traditionally, vocabulary has been viewed as the dominant factor in reading comprehension (Davis, 1968; Whipple, 1925, cited in Hiebert Kamil, 2005), a more recent view suggests a two-way link where the two are interdependent during their development process (Anderson Freebody, 1983). Anderson and Freebody evaluated two contrasting hypotheses: instrumental and knowledge. The instrumental hypothesis postulates a direct mutual tie between vocabulary and comprehension, maintaining that word knowledge facilitates comprehension. On the contrary, the knowledge hypothesis assumes an indirect link between the two, positing that their relationship is linked through a third phenomenon, background knowledge. In this view, vocabulary size reflects conceptual knowledge. Once readers have real-world experience, their text understanding is considerably improved. There will be more elaboration on this in Chapter 2. As was said earlier in this chapter, vocabulary knowledge and background knowledge, or topic familiarity, are two most important variables affecting students comprehension. Research has also shown that the most important problems teachers face in a reading class is unknown vocabulary and unfamiliar topic (Cabaroglu Yurdaisik, 2008). In order to have a better understanding of teachers contribution to the reading class with regard to these two parameters, an awareness of the teachers role in the reading class, which is another variable in the present research, seems inevitable. 1.5 Teachers Role It is believed that the role the teacher plays in reading instruction is significant in the degree of the effectiveness of a reading program (Blair, Rupley Nichols, 2007). In this regard, Duffy-Hester (1999) is convinced that the teacher is more important and has a greater impact than any single, fixed reading program, method, or approach (p. 492). However, it should be noted that it is not enough for a teacher to be a good person who loves working with students. They must be aware of the reading process and the teaching and learning of reading if they want their instruction to yield good results (Blair, Rupley Nichols, 2007). Good teachers understand that students need to be prepared to read before they are asked to (Alvermann Phelps, 1998). One way to prepare students for reading new topics is presenting basic background knowledge through brainstorming, question and answer, discussion on the topic, or pictures. Another way is providing students with topic related vocabulary and instructing them prior to reading (ibid.). These preparatory activities are usually practiced in the pre-reading phase, which, according to Chastain (1988), is meant to motivate students to want to read the assignment and to prepare them to be able to read it. Pre-reading activities provide a reader with necessary background to organize activity and to comprehend the material (Ringler and Weber, 1984). These experiences involve understanding the purpose(s) for reading and building a knowledge base necessary for dealing with the content, vocabulary, and the structure of the material (ibid.) Ringler and Weber argue that pre-reading activities elicit prior knowledge, build background and focus attention. In fact, it is in the pre-reading stage that teachers attempt to facilitate and enhance students comprehension of reading texts by topic familiarization and vocabulary introduction. Chapter 2 will discuss the pre-reading stage in detail. 1.6 Background to the Problem There is a considerable bulk of research on the comparison of the effectiveness and enhancing roles of topic familiarity and vocabulary knowledge in ESL reading (e.g. Afflerbach, 1986; Brantmeier, 2003; Carrell, 1987; Hammadou, 1991; Hudson, 1982; Johnson, 1982; Park, 2004a, 2004b; Swaffer, 1988). Studies on these two reader variables reveal that there is little consensus among the researchers as for their functions in ESL contexts. Some findings have shown a significant, positive effect for topic familiarity as either a main effect or as part of a complex interaction. For example, Johnson (1982) gave ESL readers a passage on Halloween and demonstrated that topic familiarity had a greater impact on comprehension than the pre-teaching of vocabulary. Also, Swaffer (1988) concludes, in her paper, that background knowledge can be more influential in reading comprehension than word knowledge. She further claims that topic familiarity facilitates language recognition, and recall of concepts. However, some other research in the literature indicates that vocabulary knowledge may be a more significant variable than prior knowledge on topic in ESL readers success. For example, Phillips (1990), reported by Hammadou (1991), finds that prior knowledge is insignificant when readers lack vocabulary knowledge and language proficiency. To Phillips, it is only when readers are proficient that high or low background knowledge comes into play and differentiates between readers levels of comprehension. But, perhaps the most comprehensive study on the effects of vocabulary pre-teaching and providing background knowledge on L2 reading comprehension was done by Park (2004b). He divided his 180 participants into three groups à ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ the vocabulary group, the background knowledge group, and the control group, with different treatments. The results he attained were a) the scores of the vocabulary and background knowledge groups were significantly higher than those of the control group, b) the vocabulary group scored higher than the background knowledge group, although the difference between the mean scores of the two groups was not significant, and c) the effects of pre-reading activities on L2 reading comprehension differed by achievement level and text type. Nevertheless, to Tuero (1996), unknown vocabulary and prior knowledge play equally decisive roles in reading comprehension. She concludes, in her study, that background knowledge and vocabulary difficulty function independently and affect reading in different ways. Even though prior knowledge facilitates comprehension, vocabulary development is equally crucial to foreign language reading. As said earlier, unknown vocabulary and unfamiliar topic have been found to be the most important problems that teachers encounter in a reading class (Cabaroglu Yurdaisik, 2008). Therefore, to ensure students comprehension, teachers should concentrate on these two variables, because without comprehension reading would be meaningless. Different learners seem to approach reading tasks in different ways, and some of these ways appear to lead to better comprehension (Tercanlioglu, 2004). Research has shown that learners can be instructed to use appropriate reading strategies to help them improve comprehension and recall (Carrell, Pharis, Liberto, 1989), and that this instruction should include more pre-reading strategies than post-reading strategies (Cabaroglu Yurdaisik, 2008). However, what is of concern to the researcher is the degree of effectiveness of teachers instruction of these reading strategies. It is true that unknown vocabulary and unfamiliar topic are the most significant problems in a reading class. But, who should, or can, attend to these problems? Is it the teacher, the student, the author, or other variables that have this responsibility? Although there has been quite a lot of research on topic familiarity and vocabulary knowledge in reading comprehension, unfortunately, to date, there is no data available reflecting on the degree of effectiveness of the teachers presence at, or absence from an ESL reading class. In fact, the role of the teacher in enhancing students familiarity with texts topics and contents, and his/her role in vocabulary introduction have not been investigated yet. It is not clear to what extent teachers intervention facilitates students performance on reading comprehension and vocabulary tests. What if the teacher is not available for a pre-reading instruction? Does this mean that students have to postpone their reading activities, waiting for the unfamiliar topic and unknown vocabulary to be introduced by the teacher? In other words, should topic familiarization and vocabulary introduction be necessarily carried out by the teacher? The researcher believes this is a gap in the literature, which the present study seeks to fill. 1.7 Purpose and Design of the Study This study is an attempt to investigate in depth, in an explanatory mixed methods design, the degree of the effectiveness of teachers construction of background knowledge and his/her instruction of vocabulary at pre-reading stage in adult ESL reading comprehension. The influence of the teacher on the reading class, his/her contribution to students comprehension, and the facilitative role that s/he might play are the important aspects that this study aims to shed light on. The reason for conducting a mixed methods study is that the researcher attempts to combine both quantitative and qualitative data for more precise results. The explanatory mixed methods design, which is also called the two-phase model (Creswell, 2008), puts emphasis on quantitative data collection and analysis. In this method, the major aspect of data collection is quantitative, and a small qualitative component follows in the second phase of the research (ibid.). The quantitative phase of the study aims to test the following hypotheses: Teacher-directed topic familiarization enhances students performance on ESL reading comprehension tasks more than written introductions do. Dictionary use and teachers instruction of vocabulary yield the same results in students performance on vocabulary tests. To test the research hypotheses, this study seeks to answer three questions, and for the qualitative part of the research, RQ4 is supposed to serve the purpose. The research questions are as follows: RQ 1 To what extent does teacher-directed topic familiarization enhance students performance on multiple-choice reading comprehension tests? RQ 2 To what extent does teachers intervention help students recall of a reading passage? RQ 3 What are the differences between teachers instruction of vocabulary and dictionary use in students performance on vocabulary tests? RQ 4 What are students perceptions as to the teachers role in an ESL reading classroom? To answer RQs 1, 2, and 3, quantitative data suffices and serves the purpose, and that is why the researcher applies multiple choice questions and written recall tests. But, for RQ 4, it is deemed necessary to mix quantitative and qualitative data to obtain more detailed , specific information than could be gained from the results of statistical tests. Therefore, a 5-point Likert scale questionnaire is combined with semi-structured interviews to answer RQ 4. Details will be found in Chapter 3. 1.8 Significance of the Study Through his experience as an EFL teacher, the researcher has noticed that many EFL students face challenges whenever the reading comprehension process is altered by any unfamiliar reading task or assignment. He has also noticed that pre-reading instruction activities, including prior knowledge construction of unfamiliar topics, and teaching new vocabulary, play an important role in preparing students for the task and can help them become more aware of the characteristics of reading that are important to the task. This study will help teachers and educators find out the effectiveness and significance of teachers presence at, or absence from, the reading class. It is an attempt to explore teachers contribution to students reading comprehension, and tries to answer the question of whether or not, or to what extent, adult ESL students could be independent readers. This research will investigate, for the first time, the effectiveness of dictionary use as compared with the teachers vocabul ary instruction in enhancing students vocabulary knowledge in the reading class. Another significant viewpoint of the study is that, again for the first time, the teachers skill in familiarizing students with unfamiliar topics at pre-reading stage will be compared with the efficacy of written introductory data doing the same job of providing students with background knowledge on unfamiliar topics, hence the applicability of written pre-reading information in helping students text comprehension. All this will have implications for educators, teachers, practitioners, and researchers in the field of L2 reading comprehension, and will also help them design reading skill courses accordingly. It is hoped that the present research will make a positive contribution to the field of teaching second language reading. 1.9 Methodology The study was conducted with newly registered postgraduate students at the University of Malaya, Malaysia. The Institute of Graduate Studies (IGS) at UM administers regular English Placement Tests for those new students who do not possess any scores on either the TOEFL or the IELTS as the prerequisite for the registration for the university programs. Based on the students scores on the university Placement Test, the participants were assigned to two treatment groups, Group A and Group B, comprising 35 students each. To find the answers to RQs 1, 2, and 3, the participants were provided with three reading passages of unfamiliar topics and contents, which they read and were tested on, with a weeks interval between the tests. The difficulty levels of these passages were measured through the Flesch Readability Test (Flesch, 1948). A typical session ran as this: The participants in Group A received no teachers intervention. They were provided with some brainstorming questions, to which they received no answers, a list of the text concepts, and a written introduction, which were meant to help them construct background knowledge on the text they were going to read. The text this group read had a title, which is believed to have a role in helping students to construct prior knowledge (Hammadou, 1991). They were also given a list of the key vocabulary, and were encouraged to use their dictionaries to check words meanings. In short, Group A received any information which was thought to be necessary in rea ding the text, but in the form of written input. Group B, however, underwent teachers intervention. That is, it was the teacher who, in some pre-reading activities, familiarized them with the topic and content, and taught them the key vocabulary. Moreover, their text did not include a title, and no dictionary use was permitted in this group. This procedure was repeated for all the three passages. The participants were then assessed on comprehension and vocabulary after finishing each text. Each reading passage was followed by a free written recall test and a set of 20 multiple choice questions, 10 on comprehension and 10 on vocabulary. In fact, in the three treatment weeks, the students took three written recall tests, 30 comprehension and 30 vocabulary MCQs. Also, to find the answer to RQ4, on the students perceptions of the teachers role in a reading class, a 5- point Likert scale questionnaire was administered, and then through purposeful sampling, 20 of the participants, 10 from each group, were selected for an interview. Applied as one of the data collection tools, the free recall test is a measure in which readers write down as much as they can remember from what they have just read, without looking at the passage. According to Johnston (1983) and Bernhardt (1983), the recall measurement is a valid means of evaluating foreign language reading comprehension. This technique has been widely used in second language reading research (e.g., Carrell, 1987; Dimassi, 2006; Leeser, 2007; Young, 1999) Multiple choice tests, as another research tool, are common instruments for assessing reading comprehension (Alderson, 2000). To Koda (2005), they are the most popular format used in standardized reading comprehension tests. MCQs have been employed extensively in L2 reading assessment (e.g., Bugel Buunk, 1996; Carrell, 1987; Carrell Wise, 1998; Oded Walters, 2001; Park, 2004; Yazdanpanah, 2007), and, therefore, have been coupled with the free recall test to measure the participants reading ability. In addition, Likert scale questionnaires and interviews are two common techniques in measuring perceptions, attitudes, and beliefs in second language teaching and learning (DeVellis, 1991; Turner, 1993), and have been used widely in the literature (See Brown, 2006 2009; Richardson, 1996; Williams Burden, 1997; Yamashita, 2004, for Likert scale questionnaires, and Barkhuizen, 1998; Cabaroglu Yurdaisik, 2008; Conteh Toyoshima, 2005; Li Wilhelm, 2008, for interviews). Thus, the study has applied these tools to find the answer to RQ4. Details on the research instruments will be revealed in Chapter 3.

Shakespeares Macbeth - Responsible for His Own Destruction :: GCSE English Literature Coursework

Macbeth:   Responsible for His Own Destruction      Ã‚   Shakespeare's play, Macbeth, is the tragic tale of the character Macbeth, a virtuous man, corrupted by power and greed. This tragedy could be explained two very different ways. One explanation is that the tragic hero, Macbeth, is led down an inescapable road of doom by fate. A second explanation is that there is no "outside" force working against Macbeth, which therefore makes him responsible for his own actions and inevitable downfall.   The text of the play seems to imply that Macbeth is indeed responsible for his own actions, actions provoked by an unwillingness to listen to his own conscience, the three witches, and his own ambition.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   First, Macbeth ignores the voice of his own psyche. He knows what he is doing is wrong even before he murders Duncan, but he allows Lady Macbeth and greed to cloud his judgment. In referring to the idea of the murder of Duncan, Macbeth first states, "We will proceed no further in this business"(I.vii.32). Yet, after speaking with Lady Macbeth he recants and proclaims, "I am settled, and bend up/Each corporal agent to this terrible feat"(I.vii.79-80). There is nothing supernatural to be found in a man being swayed by the woman he loves, as a matter of fact this action could be perceived as quite the opposite.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Second, the witches have to be dispelled as a source of Macbeth's misfortune before the latter theory can be considered. It is admittedly strange that the weird sisters first address Macbeth with, "All hail, Macbeth! Hail to thee Thane of Cawdor!"(I.iii.49), a title that not even Macbeth is aware he has been awarded. Even stranger is the third witch calling to Macbeth, "All hail, Macbeth, that shalt be king hereafter"(I.iii.50)! However as stated by Bradley, "No connection of these announcements with any actions of his was even hinted by [the witches]"(232).      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Some are still not convinced, however, of the witches' less than supernatural role; nevertheless, Macbeth appears throughout the play to be completely aware of his actions, as opposed to being controlled by some mystic force. The effect of the witches on the action of the play is best summarized by these words: while the influences of the Witches' prophecies on Macbeth are very great, it is quite clearly shown to be an influence and nothing more (Bradley 232).

July at the Multiplex Essay

The purpose of this report is to inform Mr. Mull T. Plex and the consortium of theaters about the recommended actions to take against moviegoer Tommy. The options include proceeding with the litigation or negotiating a settlement that will be dealt with privately. The litigation against the Royal Theater is made by Tommy, a customer who claimed to have received a poor experience at the theater. In the following report, we used legal, statistical, and ethical reasoning. Legal: After analyzing both parties’ facts, there is a lack of fraudulent misrepresentation to follow suit. Therefore, Tommy has a weak standing. Statistical: 94% of surveyed moviegoers were not fazed by the commercials screened before the featured film. Ethical: The litigation by Tommy was propelled by the lack of quality customer service on Royal Theater’s behalf. This case does not need to proceed and can be resolved by making small adjustments to Royal Theater’s policies. Based on these analyses, we advise Mr. Mull T. Plex and the consortium to negotiate a private settlement. In order to prevent this from occurring again, we have also suggested our recommendations on adjustments to Royal Theater’s ticket stubs and refund policy. Introduction Mr. Mull T. Plex and the consortium of theaters around the area have hired our consulting team to analyze and break down the litigation against the Royal Theater made by Tommy. Tommy is suing the Royal Theater on charges of fraudulent misrepresentation and the consortium of theaters is very well concerned with the possibility of a class action lawsuit that could prevail from this case. Tommy’s lawsuit is based on his experience at the Royal Theater during the screening of movie â€Å"The Governator.† After a displeasing chain of events, Tommy demanded a full refund in which Royal Theater refused. Mr. Plex and the consortium of theaters have asked us to assess the  situation and to authenticate whether or not Tommy’s case will prevail in court. We have put together a thorough report containing evidence that Tommy’s case against the Royal Theater is very unlikely to be triumphant in court, survey results and recommendations which will not only help the Roy al Theater, but also the consortium of theaters to abstain from future allegations such as the ones made by Tommy. Facts 1. Representation of facts Tommy: Royal theaters informed Tommy that the movie begun at 1:00 PM. Tommy not only saw it on a newspaper advertisement but also confirmed it with the clerk. It was also the dimming of the light at 1:00 PM that led Tommy to believe that the showing was about to begin. 2. Representation was false Tommy: Tommy was lead to believe that the movie was to start at 1:00 PM, not the commercials. Since the commercials were 20 minutes long, the movie technically started at 1:20 PM and should have been represented like that. 3. Misrepresentation Tommy: Tommy is not a regular moviegoer; having some free time gave him the opportunity to enjoy a movie. Following a misrepresented time line left Tommy in a fraudulent misrepresentation of an untrue statement. Royal Theaters shouldn’t assume that just because other theaters show commercials that they shouldn’t disclose the knowledge of the movies true start time. Royal Theater: Royal Theater did not lie to Tommy. The viewing did start at 1:00 PM. The commercials are part of the experience of watching a movie and have been for a while not only at that theater but many others. The dimming of the lights is an indication that the audience should grab their seat so they won’t disturb the audience if they walk in a couple minutes late from the actual movie. 4. Intention the Plaintiff Should Rely Upon Tommy: Tommy saw an ad that was intentionally placed for movie goers by Royal Theaters. Relying on the information provided, Tommy rushed to make it on time to the movie that was said to start at 1:00 PM. What Tommy didn’t know was that Royal Theaters intentionally doesn’t inform people that the commercials start at 1:00 PM and lasts about 20 minutes. Dimming the lights  at 1:00 PM also seem to have prompted Tommy into coming early so he wouldn’t struggle to find a seat, forcing him to watch the commercials. Royal Theater: Royal Theaters is aware that not everyone is punctual. This commercial time allows people to not run around frantically looking for seats. Instead, it allows people to use the restroom facilities, grab any snacks and drinks from the concession stand, and return to the screening to avoid missing the movie. 5. The Plaintiff Reasonably Did So Rely Tommy relied on the continuous notion provided by the theater that the movie starts at 1:00 PM. Taking initiative to double check the times left Tommy no other choice but to trust and rely on the theaters ad and employees. 6. Damages Tommy: Being emotionally and financially damaged, Tommy is suing Mr. Mull T. Plex for the money spent on the ticket, concession stand, gas and mileage, and his time that was wasted. Royal Theater: Tommy did not suffer any severe damages. Driving to the destination is a choice that all moviegoers make on their own. Whether or not they would like to enjoy snacks and a drink is their decision to make and he had no complaints about that. The movie that was being played at the theater was an anticipated one that most people seem to have enjoyed. Survey Results We conducted a random survey consisting of a sample size of 100 moviegoers. They were asked if they were disturbed by the commercials and only 6% of the sample were disturbed by the commercials. Another random survey was conducted and 300 people were asked if the commercials were a disturbance. The result was 6% of the sample were disturbed. This shows that the showing of the commercials before the movie didn’t disturb many moviegoers. Please refer to the attached appendix for the full analytics. Recommendation The litigation made against Royal Theater heavily revolves around customer service. In order to improve customer service it is advised that all employees answer correctly in accordance to show times. Employees should inform customers the time the lights dim and the time the actual film  begins. In addition, a refund policy should be implicated. If the customer isn’t satisfied with the movie within the first 30 minutes, they reserve the right to a full refund. Movie ticket stubs should indicate what time the actual film begins to avoid future confusion with movie patrons. To ensure that Tommy is satisfied, the Royal Theater should issue a private apology. We also recommend that Tommy be gifted a pair of movie tickets and vouchers for the concession stand. A public announcement should be published in the local newspaper informing future moviegoers that there are 20 minutes of commercials before any movie. Conclusion Using legal, statistical and ethical reasoning, we found that Tommy’s case is minor and should not reach the courtroom. The issue roots from Tommy’s opinion on the Royal Theater’s customer service and commercial policy. Tommy’s reasoning does not hold legal value, therefore would not make it to a court room. Only 1% of moviegoers felt bothered by commercials before their anticipated screening. The consortium shouldn’t adopt drastic changes, as our survey results displayed that there weren’t many movie patrons disappointed that their film started twenty minutes late due to commercials. By issuing a private apology, Tommy would feel appreciated as a customer. We feel that by applying minor changes, movie patrons will continue to frequent Royal Theaters and leave happy with their experience.

Analyse your contribution to the selection process for the position of Classroom Assistant Essay

Assignment M2 In this assignment I will analyse the contribution of the interview and selection process that leads to the position of Classroom Assistant. I took part both as an interviewee and observer therefore I am able to compare how the different roles have contributed to the process. Before being selected through for the position, there are three stages that each applicant must face: the pre-interview, the interview itself and the post-interview. Each of these stages plays their part in allowing the employer to carefully select the potential candidate. Pre-interview When applying for a position or job role, it is essential that an application form is presented and that the candidate must meet the criteria as identified in the person specification in order that they have the required skills and qualifications to get offered the job. As an interviewee, I have completed an application form that describes my qualification and experience with children. It also has my information and previous employment as well as any disability or illnesses. It is important that all these details are included correctly so that the workplace can make necessary arrangements in order to deal with the situation. As important skills to work with children are needed, I included my communication and outgoing skills, as well as listening and understanding. I made sure that it was neatly represented and wrote it in black ink and block capitals. I was also able to meet essential criteria as I found them attached on the website and ensure that it was clear that I met the needs. As an interviewer it is important that the candidate come prepared and organized with a full interview pack that includes every piece of material requested from the interview panel. This will higher their chances to better opportunity and will also show the employer that they are committed and have what it takes to take on the role as a Classroom assistant. It is also  important that the interviewer gets a report from past references as so that he/she knows if you are capable for the job. References will recommend you for the position and will tell your employer what makes you a strong team member or weaknesses that you could possibly have. It is also important on what kind of interview gets chosen as a process of assessing candidates for this position. During our interview process, each candidate was able to get interviewed by the same interview panel and get asked the same amount of questions in the same way and then get assessed from there. This was possible because only 11 candidates had applied and therefore it was an easy process to carry out. Also because the observer is there to assess candidates, it is easier for the employer to pick who is really suitable for the assigned position. In the same way, there was no need to take aptitude tests or any kind of questioning as it couldn’t have been shorter listed. And because the interview was carried out by a professional who has been involved in recruitment for so long and know that requisites for the post there was no need for the process to be shortened. At the end of the process, one candidate has to be selected for the job post to be offered. This can be done in many ways, however as an interviewer, it is best to write a job offer letter because it is polite and formal and the candidate can more than likely receive it which also saves on time and costs. On the other hand, applicants who didn’t get through will get a job rejection letter instead. Interview This is the process where the interviewer has a formal meeting with the interviewee finding out why they want the post and what makes them a good staff member compared to the others. As an interviewee I needed to make a good impression to boost my chances by arriving early, dressing smart, showing my personality through being formal and smiling and stating why I would really love to work for them. It was also important that as an observer I made it clear that every detail  and personal information was going to be strictly confidential and that everybody had an equal and fair opportunity to get the job, therefore seating arrangements and questions were exactly the same for every interviewee and questions could not be asked by me to make interview unfair. I also needed to make sure that the interview was carried out in a Health and Safety policy environment free of any possible danger or harm that could be caused by equipment. An interview check-list is needed and useful for both sided of the interview panel as it contributes to the process because for the interviewee can know what needs to be included in the interview pack and provide necessary information while the observer or interviewer will use it as a method to ensure that all points they are looking for are being covered. This will also help control the interview because it is mannered and well organised and interviewers are able to control their time and decide what to say for each question. As an observer, notes were also taken to keep on track of the candidates’ performance in order for rank to be given at the end and meet the decision criteria and right documentation. Communication between the interviewer and interviewee is important because as an interviewee I had to make sure I was listening carefully to questions so that I could give the correct answers, however this was also made easy as I already had an interview questions document already prepared. This is also important because it showed the interviewer that I am capable of listening and communicating well therefore able to work under command and instructions given. I also used body language to make the interview more interactive and make more impression using eye contact with both the interviewer and observer which made them more interested to hear what I had to say. Questions that were used were all open questions which gave me the ability to explain and satisfy them with my answers. As an observer I noticed that communication between the candidate and interviewer were quite tense but body language tend to loosen the tension and make the interview more relaxing. I listened carefully to answers in order to take accurate notes and able to give feedback to the employer. The  candidate came across really clear and I was able to notice that they were confident in their position and therefore it helped with the process even more. Post-interview After the interview, this is the final stage of the process in which some candidates are rejected and others are offered the post. It is also referred as recruitment because the candidates are gives a response based on their interview and therefore then judgement is made as to who gets picked. I informed candidates about their interview giving them feedback on what were their strong points and weak points where they could have improved via phone call. This makes it seem more professional as it shows the interviewee that the employer is making effort in reaching them and sending them their best of wishes for their future career. As an interviewee feedback will be used as a way of improvement for the next job offers and interviews coming ahead. However before candidates could be informed if they were unsuccessful, a job offer was made to the applicant that was selected. This took place before rejection letters were sent out because if the selected candidate decides to refuse the offer because of lost of interest or new employment, then the employer would pick the next person in line that was likely to get offered. This will therefore save restarting the whole process again as the employer is assure that the selected candidate accepts the offer before telling the others that they weren’t as successful and did not meet their standards. As an observer I also asked for feedback from the candidates who apply as to hear from them how the process could have been improved and what changes could be done for next time. I took all answers into consideration as it will give better opportunities to other candidates to make a successful interview. I would also check the selected candidate’s reference to hear their point of view on the candidate.

Coeducation in Pakistan

Coeducation is to educate both boys and girls together. in the modern world of today,coeducation is the new order of the day. most of the countries in the world have adopted this form of education. in Pakistan too, there are some schools where there is coeducation whereas, in many institutes there is sex-segregation. coeducation finds its origin in Sparta,Greece. at that time,there was no distinction between boys and girls. they studied and played together. they were given academic education along with physical training.Plato,the great philosopher theorized that coeducation was essential for the development of personality. he believed that coeducation was the only way to make boys and girls beneficial to the society. therefore,west has acknowledged and adopted the benefits of coeducation since long ago. In the subcontinent, during ancient times,coeducation was present at a few places. but,gradually girls education begin to be ignored. the educational system of that time was quite dif ferent from that of today. boys were sent to gurukuls where they spent most of their educational period.They were imparted physical and academic education. the former included warfare training while,the latter comprised of study of scriptures. in medieval india, women and people belonging to lower caste were forbidden from reading the scriptures. However,raja ramohan roy,the great social reformer revolted against this practice. his succesors also played a pivotal role in revolting against the illiterate practices. Islam has stressed upon the importance of education. infact, the first word revealed was â€Å"iqra† translated as† to read†. Islam has ordained both men and women to acquire education.Holy prophet P. B. U. H said â€Å"acquire education from cradle to grave†. similarly,islam also acknowledges that an illiterate and an educated man can never be equal. During the time of Holy Prophet(P. B. U. H),mosques were the only educational institutions. there are no instances recorded where holy prophet P. B. U. H forbade his wives from attending semon(khutba),the primary tool of education. Apart from this ,there are many examples which illustrate that muslim women accompanied there men to mosques and even inquired questions from Holy prophet in the presence of men.Even today,many liberal muslims acknowledge that morality emanates from heart. Quran, time and again, has emphasized muslims to guard themselves against immorality. it says â€Å"say to the believing men to lower their gaze and to guard their private parts†¦. †. many Islamic scholars acknowledge the fact that islam has not barred both the sexes from acquiring education together as long as morality is not infringed. Coeducation, in Pakistan has always remained a controversial issue. some people want this system to be adopted in all the institutions on the other hand, there is a sizeable portion of population that is opposed to it.Both the schools of thought present argument supporting their stance. proponents of coeducation argue that it is the need of hour and that it has the ability to eliminate the problems of the developing country. nonetheless,the opponents dare to disagree. to them,the system does not confirms to the religious, social and cultural values of the society. Coeducation has the ability to cope with the problems of developing countries. for instance,Pakistan is a developing country. it will be difficult for a developing economy to maintain separate instituitions for both sexes.if coeducation system is introduced in all the schools and colleges of the state, then the cost of separate infrastructure, stationary and recruitment personnel can be saved. A country can develop only by increasing the rate of literacy. unfortunately, for developing countries, there is a dearth of well trained teachers. if both girls and boys are taught together in the same class, at the same time then this issue can also be resolved. In coeducation, b oys and girls get the opportunity to intermingle and to understand each other. by studying together, they will develop mutual respect and understanding.Professor simon said â€Å" the only reason to support coeducation is that without it, boys and girls will not be knowing about each other for many years†. In a coeducational instite, boys and girls interact with each other freely. they become broadminded and overcome their shyness. There is no hard and fast rule that if girls will always intereact with girls and boys with boys when they grow up . therefore coeducation will boost their confidence level, which will be beneficial in their future life. such individuals will be more comfortable interacting with opposite sex be it at professional or personal level.Coeducation will provide both sexes an opportunity to learn to cooperate with each other. they will be working together in assignments and projects which will help them to understand the way opposite sex works. this will help them in their respective role taking when they enter practical lives. this cooperation will create a feeling a comradeship in both the sexes. Proponents of coeducation argue that such an educational system will be useful for their personality development. in a coeducation,boys will be free to intereact with girls.Doing so, will help them to understand opposite sexing a better way and allow them to develop a healthy personality.. they will,then not indulge in eve teasing. the students of today will be the citizens of tomorrow. it is the demand of today,to allow individuals to grow in a free atmosphere. In addition, coeducation will allow both the sexes to treat each other on equal terms. girls will become more confident and responsive and the boys will develop more tolerance. the relationship between them will be based on equality,respect and humanity. this will help them to overcome the centuries old system of male dominance.Researchers argue that coeducation has proved to be a better educational system as in such colleges,the results of exams are far better than in sex segregated schools. in coeducation, boys and girls compete with each other and try to remain ahead of the other one. this results in better academic results. A research conducted concluded that presence of girls in class prevents boys from indulging in unruly behavior. it also helps in fostering stronger bondage between teachers and students. generally, in coeducational classes, the number of violent outbursts are fewer. Presence of more than 55% girls in class room has shown better exam results.Particularly, at primary level,coeducation has shown exceptional results. Boys and girls in presence of each other become more conscious of their habits, style and appearance. they abstain from exhibiting immoral behaviour. they try their best to please the opposite sex by showing best behaviour. these habits become a part of the personality. Women of today are entering every profession in large nu mber. they are heading big organizations. They face similar challenges as boys while finding jobs or in professional life. therefore,it is imperative that they should be given education on similar grounds as boys.Although,it is a fact that both boys and girls have different ways of learning,but still it is observed that their joint education has a positive influence overall. Infact, the supporters of coeducation speak of its benefits as if it’s the only road to heaven. Every coin has two sides. An impartial eye should focus on both the silvery sides rather than adopting a biased attitude. The opponents of coeducation believe that in coeducation, boys and girls are exposed to each other. the temptation of flirting appears more attractive than the urge to open books.It also destroys the relationship between teacher and student as temptation cannot differentiate between teacher or student. People against coeducation state that it is not the panacea to the problems of developing countries,in reality it will sprout more problems. Anyone who has attended even a few schools and colleges in Pakistan knows the fact that they are frightfully overcrowded. even girls only institutes present a similar picture. therefore, new institutions are needed and if a few are reserved for girls and boys separately,it will not be an additional burden on the economy.Perhaps, the greatest harm that coeducation can cause is to lead to moral depravity. in coeducation, boys are girls are free to interact with each other. curiousity plays its role well in this regard. the immoral standards promoted by media fill up the gap created from the germs of curiousity implanted by satan. this coupled with the fact, that the students are deprived of sincere supervision, as the teachers themselves do not present an ideal picture of morality and decency. As a result, they fall victim to sexual impurity. Religious conservatives argue that coeducation will wreak havoc to the Islamic values.As boys and girls will be easily accessible to each other, this will promote development of immoral relations between them. they support their view by stating that during the time of Holy Prophet(P. B. U. H) educational instituitions were mosques where, though coeducation was present,but the chances of going astray were limited. they further emphasise that the present coeducational system are not at conformity with the Islamic approach to coeducational system. Supporters of coeducation believe that this system will promote understanding between both sexes.However, the opponents say that if boys and girls cannot understand each other in family and home then they will not be able to do so in coeducation. why is it that a person thinks he can understand the opposite sex only when he meets his neighbour’s daughter? Further, it is believed that coeducation is a western concept. many people want to adopt coeducation because it is prevalent in west. they think that if west has it then they must have it too. They want to be more western than the west. but,they should bear it in mind that a system should be adopted only if it goes along with cultural,social and religious values of a society.Certainly,our society does not accepts the present coeducational system. Antagonists of coeducation assert that it is an urban concept. boys will grow up to earn while girls will maintain their household. they emphasize that as both sexes will play a different role, there is no logic in teaching them similar curricula in a similar manner. Even teachers of some subjects such as biology hold opinion that it is easier to teach certain chapters more thoroughly in presence of only girls or boys in the class room. They find teaching certain topics embarrassing and difficult in coeducation.Nowadays, sex education is becoming a part of the curricular. this further acts as fuel on fire. Certain educationists believe that students do not remain focused in studies in the presence of opposite s ex. they remain more engaged in paying attention to opposite sex, than on lectures. Therefore,it is feared that coeducation will not raise the standard of education,instead will lower it. In coeducation institutions, boys and girls are more consumed by how they appear to the opposite sex. they spent countless hours contemplating what to wear, how to wear and where to wear.This leads to the loss of precious time which should have been dedicated to studies only. The only solution that springs to mind in view of Islamic injunctions and logic of common sense is that there should be sex segregated institutions. however, if a developing country like Pakistan is not able to do so in current situation then it is the responsibility of government to take measures to ensure that coeducation does not attacks the moral values preached by islam. Firstly, the curricula chosen should be such that does not risks morality.Secondly,government should be careful in choosing faculty. the teachers recruit ed should be an embodiment of decency and morality. meanwhile, the religiou conservatives should adopt an attitude of tolerance. Nonetheless,it is also important that some girl doctors should be educated in coeducation otherwise,our mothers and sisters will have compelled to expose their private parts before male doctors under ailment. but still,it is the responsibility of the government to ensure sex segregated educational instituitions whenever,it can bear the expenses.

Cartography Essay Example | Topics and Well Written Essays - 2000 words

Cartography - Essay Example Consequently, the capability of maps to visualize geographical information and the  geo-spatial  patterns, has made them to prominent in the  GIScience  study and process.    It was  Goodchild  who authored the concept of  GIScience  around the year 1992. He described  GIScience  as a Discipline of Science dealing with  GIS  technology and the obstructions affecting the scientific representation of  geo  spatial data.  Ã‚  Experts further elaborated on this concept and described the function of  GIScience  as addressing the fundamental research principles forming the basis of  GIS. It was also sought to be explained as application of  GIS  to solve scientific problems. From the research point of view, there is justification to conclude that visual representation of GIS data is a major concern of GIScience. These perceptions about the GIScience were further stretched by the books and journals which appeared during the beginning phase of the Sc ience. Maps aid in visual thinking and it would be logical to conclude that GIScience is the application of scientific methodology through maps to the research on GIS. While GIS attempts to represent Geo- spatial data in a methodical, and an intelligible manner through maps, GIScience attempts to address the problems arising in doing so, and further provides reference basis to interpret information represented in maps. GIScience  thus studies spatial representations in maps, map analysis and accuracy in map applications, map visualization, and other similar queries regarding use of maps for the benefit of the society. The significance of maps in the  GIScience  has automatically overlapped the traditional disciplines that deal with the Earth’s complete geographical study and environment. Further, the use of maps in  GIS  is not restricted to the above mentioned subjects, but they also deal with IT Cognitive Sciences besides dealing into artificial intelligence.  W hile it affects each of these sciences,  GIScience  and maps are not central to any of them. It is by itself a new kind of Collaborative Science involving researchers from diverse backdrops working mutually to resolve related problems. These problems being scientific in character and are also related to resource management, commerce, and administration, (Andrienko, and Andrienko, 1999)..    Referring to maps, they were the first tools to be used for representing, synthesizing, analyzing and interpreting geographical data. The rise of Geographical Information Systems has encouraged these functions further. The rigours and elaborate labour associated with the production of maps has now been reduced and there is the added convenience of being able to produce numerous versions of a map from different view points, just by clicking a specific option button or a click of the mouse. Experts haves cited the proliferation of maps, as a result of the emergence of the Internet and the Wor ld Wide Web (WWW). It may be argued also that the quality of such instant maps is no match to the product of the cartographer’s precise and painstaking labour, (Frerichs, 20001). Experts may argue that the precise and laborious map is not always a necessity for a quick grasp of a

Multicultural organization Research Paper Example | Topics and Well Written Essays - 1500 words

Multicultural organization - Research Paper Example This research paper studies the various characteristics of the multicultural organizations that practice diversity principles and how they contribute to the competitive advantage of the organizations. Which characteristics comprise a multicultural organization? Globalization has brought together people from different countries in a single platform especially through the use of the internet. The concepts and the dimensions of Multicultural organizations have been reflected in the works of Milton Gordon. There are mainly various dimensions from which the facets of multicultural organizations should undergo analysis (Gordon, 1964). The aim for any organization should be contributing to the integration of the society by and large. Every multicultural organization by the process of acculturation would bring in the dominant culture of the organization in tune with the other cultures which may not be so prominent. Due to the presence of different types of people in the organization cultural conflicts is to some extent inevitable. An ideal multicultural organization would aim at integration of the cultural norms of both the minority and the majority at the same level so that the employees maintain a uniform code of conduct. At the same time all the cultural groups should be able to maintain their own identities. In other words there would be coexistence of all the cultural practices. Along with this the organizations should also aim for a structural integration in which people from different cultural backgrounds can work under the same roof in a healthy atmosphere. There should be uniform and equal growth and promotion policies for all the employees irrespective of their nationality, race, religion or gender. This diversity and equal opportunity measures should exist not only in the top hierarchy but also across the different lower or middle levels of the organization pyramid. Not only during the course of the daily work but also outside the predefined work hours shoul d this integration be a practice. This informal process of integration would make it possible for the employees to develop the social and business relationships beyond the premises of the office. If the people from one background participate in the social events of people of another culture, it would make them behave in a bounder less fashion and new ideas would be generated. Thus the unofficial channels of communication between the employees should also be developed and nurtured in multicultural organizations (Cox, 2001). A multicultural organization should not have any bias towards a particular culture. Any kind of discrimination should be banned and if any employee is found to be exhibiting such behavior legal measures should be taken against that entity. Cultural prejudices should also not be encouraged. Conflicts may arise due to such prejudices which would hamper the equilibrium of the organization which in turn would have an adverse effect on the productivity of the employees . This conflict may take the form of interpersonal conflict or intergroup conflict. In case of intergroup conflict the problem is accentuated and it gives rise to an atmosphere of intolerance and hatred. This kind of attitude should not persist in any organization that has much higher goals to achieve. Thus the human resources department especially has to take a